{"id":663,"date":"2026-04-30T20:27:20","date_gmt":"2026-04-30T20:27:20","guid":{"rendered":"https:\/\/www.sheltercenter.eu\/?page_id=663"},"modified":"2026-05-17T05:40:43","modified_gmt":"2026-05-17T05:40:43","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.sheltercenter.eu\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"

WHO WE ARE AND WHO CONTROLS YOUR PERSONAL DATA<\/strong><\/p>\n

The website https:\/\/sheltercenter.eu and any official related subdomains operating under sheltercenter.eu are operated by \u039a\u0395\u039d\u03a4\u03a1\u039f \u039a\u0391\u03a4\u0391\u03a6\u03a5\u0393\u0399\u03a9\u039d & \u039a\u039f\u0399\u039d\u03a9\u039d\u0399\u039a\u0397\u03a3 \u0391\u039d\u0398\u0395\u039a\u03a4\u0399\u039a\u039f\u03a4\u0397\u03a4\u0391\u03a3 \/ CENTER FOR COMMUNITY SHELTER & RESILIENCE (CCSR) (\u201cCCSR\u201d, \u201cwe\u201d, \u201cus\u201d, or \u201cour\u201d).\n\nDepending on the relevant processing activity, CCSR acts as the data controller for personal data collected through the website, online forms, newsletter modules, donation flows, event registration flows, volunteer or cooperation forms, media\/testimonial processes and other online services that we operate or control.<\/p>\n

 <\/p>\n

SCOPE OF THIS PRIVACY POLICY<\/strong><\/p>\n

This Privacy Policy applies when you use our website or online services, including when you:
\n- visit the website or communicate with us through an online form or by email;
\n- subscribe to a newsletter, event, educational activity or information campaign;
\n- submit a request for cooperation, volunteering, participation or file\/material upload;
\n- make a donation or express interest in financially supporting CCSR;
\n- participate in a process involving photographs, videos, audio recordings, testimonials or other media content.<\/p>\n

 <\/p>\n

CATEGORIES OF PERSONAL DATA WE MAY COLLECT<\/strong><\/p>\n

We may collect the following categories of personal data:
\n- Identification and contact data: name, email address, telephone number, role\/organisation, city\/country, postal address where required.
\n- Communication data: messages, enquiries, comments, feedback, complaints and related correspondence.
\n- Participation and registration data: event\/activity details, participation preferences, organisational needs, age category and relationship with a minor or beneficiary where relevant.
\n- Donation and accounting data: donation amount, payment method, transaction reference, transaction status, receipt or tax\/accounting details where required.
\n- Technical and usage data: IP address, log data, browser\/device data, basic security logs, cookie identifiers and other online identifiers, depending on the final technical setup.
\n- Content you submit to us: files, texts, applications, CVs, cooperation materials, photographs, videos, testimonials or any other material you choose to send us.
\nAs a general rule, we do not ask you to send special categories of personal data unless this is genuinely necessary for a specific lawful activity and a specific notice and legal basis have first been put in place.
\nPlease do not send us unnecessary sensitive information, health data, criminal-offence data or other highly sensitive data unless we have expressly requested it through an appropriate process.<\/p>\n

 <\/p>\n

PURPOSES OF PROCESSING AND LEGAL BASES<\/strong><\/p>\n\n\n\n\n\n\n\n\n\n\n\n
Purpose<\/strong><\/td>\nIndicative data<\/strong><\/td>\nLegal basis<\/strong><\/td>\n<\/tr>\n
Responding to enquiries and managing communication<\/td>\nname, email, telephone number, message content<\/td>\nArticle 6(1)(f) GDPR or, where the request relates to pre-contractual steps, Article 6(1)(b)<\/td>\n<\/tr>\n
Managing registrations\/participation in activities<\/td>\nidentification data, participation data, organisational details<\/td>\nSteps taken upon request or legitimate interest for organising the activity; consent in specific cases<\/td>\n<\/tr>\n
Sending newsletters or informational material<\/td>\nemail, name, subscription preferences<\/td>\nConsent<\/td>\n<\/tr>\n
Managing donations, accounting documentation and transaction matching<\/td>\ndonor details, amount, transaction, receipts<\/td>\nPerformance of donation-related arrangements, legal obligation and legitimate interest for documentation<\/td>\n<\/tr>\n
Information security, abuse prevention and basic technical website operation<\/td>\nIP, logs, security events, session identifiers<\/td>\nLegitimate interest and, for strictly necessary technical cookies, applicable electronic communications law<\/td>\n<\/tr>\n
Optional analytics or other non-essential cookies\/trackers<\/td>\ncookie IDs, online identifiers, usage data<\/td>\nConsent before activation<\/td>\n<\/tr>\n
Managing uploads\/submissions, applications, cooperation or volunteering requests<\/td>\nidentity details, CVs, documents, supporting statements<\/td>\nSteps taken upon request, legitimate interest or consent, depending on the flow<\/td>\n<\/tr>\n
Publication of photographs, videos, statements or testimonials<\/td>\nimage, voice, role, testimonial text<\/td>\nConsent or, where applicable, another specific lawful basis following explicit notice<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/p>\n

SOURCES OF PERSONAL DATA<\/strong><\/p>\n

We collect personal data:
\n- directly from you, when you complete forms, send emails, make a donation, submit material or register for activities;
\n- from technical website systems and our service providers to the extent necessary for operation and security, and only with your consent for non-essential analytics or other optional trackers;
\n- from third parties only where lawful and properly notified, such as a payment provider confirming a transaction, an event platform, or a partner organisation collecting registrations for a joint activity with clear role allocation.<\/p>\n

 <\/p>\n

RECIPIENTS AND CATEGORIES OF THIRD PARTIES<\/strong><\/p>\n

Your personal data may be accessed, where relevant and only to the necessary extent, by authorised CCSR personnel, members, contractors or collaborators, and by third-party providers acting on our behalf or, where the nature of the service requires it, as independent controllers.<\/p>\n

These may include:
\n- hosting, IT, website maintenance, cloud storage, security and backup providers;\n- form, newsletter, CRM or event registration providers;
\n- analytics or consent management providers, subject to the actual cookie setup;\n- payment providers, banks, accountants or tax advisers for donation and accounting processes;
\n- public authorities, supervisory authorities, courts or prosecutors where required by law or a lawful request.
\nWhere we use processors, we put in place appropriate contractual arrangements, including instructions, confidentiality and security obligations, as required by applicable data protection law.<\/p>\n

 <\/p>\n

INTERNATIONAL TRANSFERS<\/strong><\/p>\n

If any provider is located outside the European Economic Area (EEA), or uses infrastructure outside the EEA, the relevant processing will take place only on the basis of a lawful transfer mechanism, such as an adequacy decision, Standard Contractual Clauses or another permitted mechanism, together with supplementary measures where appropriate.<\/p>\n

 <\/p>\n

RETENTION PERIODS<\/strong><\/p>\n

We do not keep personal data for longer than necessary for the relevant purpose, for lawful documentation of the relationship and for compliance with accounting, tax, civil-law, regulatory or defence obligations.
\nData submitted through contact forms is retained for as long as necessary to manage and respond to the relevant request and, afterwards, for a reasonable documentation period.
\nNewsletter data is retained until consent is withdrawn or the user unsubscribes.
\nDonation and accounting data is retained in accordance with applicable tax and accounting obligations.
\nParticipation, volunteering, cooperation, upload or media consent data is retained for as long as necessary for the purpose of the relevant activity, lawful documentation and protection of rights.<\/p>\n

 <\/p>\n

COOKIES AND SIMILAR TECHNOLOGIES<\/strong><\/p>\n

Strictly necessary cookies and similar technologies that are essential for technical operation or website security may be used in accordance with applicable electronic communications law and our legitimate interest in providing a secure service.
\nFor analytics, personalisation, social media pixels, advertising cookies or other non-essential trackers, we request your prior, freely given, specific and informed consent through an appropriate choice mechanism.
\nFor more information, please see our Cookie Policy<\/a><\/p>\n

 <\/p>\n

YOUR RIGHTS<\/strong><\/p>\n

Subject to the conditions and limits set out in the GDPR and applicable law, you may have the following rights:
\n- access;
\n- rectification;
\n- erasure, where the legal conditions apply;\n- restriction of processing;
\n- objection where processing is based on legitimate interests;
\n- data portability where processing is based on consent or contract and carried out by automated means;
\n- withdrawal of consent at any time, without affecting the lawfulness of processing before withdrawal;
\n- lodging a complaint with the Hellenic Data Protection Authority.
\nYou may exercise your rights by contacting us at info@sheltercenter.eu. We may request reasonable identity verification before responding.<\/p>\n

 <\/p>\n

MINORS<\/strong><\/p>\n

Our online services are not intended for unsupervised online use by children where the nature of the service or applicable law requires the involvement of a parent or legal guardian.
\nWhere processing is based on a child\u2019s consent in relation to an information society service offered directly to that child, and the child is below fifteen (15) years of age, consent must be given or authorised by the holder of parental responsibility under applicable Greek law.
\nFor activities involving minors, we may require a parental or guardian declaration even outside that specific context, for lawful organisation and safeguarding reasons.<\/p>\n

 <\/p>\n

SECURITY<\/strong><\/p>\n

We take reasonable technical and organisational security measures appropriate to the nature of the personal data and the relevant risks, including access controls, role-based permissions, activity logging where required, confidentiality obligations, backups, system maintenance and incident-handling procedures.<\/p>\n

 <\/p>\n

THIRD-PARTY LINKS<\/strong><\/p>\n

The website may include links to third-party websites or services. We do not control their privacy notices or data protection practices. Please read the relevant policies before using third-party services.<\/p>\n

 <\/p>\n

UPDATES TO THESE TERMS<\/strong><\/p>\n

We may update this Privacy Policy for compliance reasons, organisational changes or changes to our services. The updated version will be published with a new \u201clast updated\u201d date.<\/p>\n

 <\/p>\n

Last updated: May 2026<\/strong><\/p>","protected":false},"excerpt":{"rendered":"

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